We craft each product with care using thoughtfully chosen ingredients. Because our breads are made fresh and without preservatives, proper handling and timing matter.
Below you’ll find everything you need to know about shipping, freshness, and what to do if something isn’t right.
Shipping & Returns
Quality & Freshness
Our breads are baked fresh, frozen, and shipped within the same week to preserve quality.
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Inspect your order upon delivery
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Refrigerate if using within 2–3 days
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Otherwise, freeze to preserve freshness
Shipping Schedule: Frozen Items
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Bread and Cookie Dough orders placed by Saturday noon will ship Monday–Wednesday
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Bread and Cookie Dough orders placed Sunday–Friday ship the following week
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All Breads and Cookie Doughs ship frozen and may arrive thawed
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Frozen items ship FedEx 2-Day or UPS 2-Day Air
Shipping Schedule: Non-Frozen Items
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Our Flours and Sweetener ship within 2-3 days of placing your order and ship USPS or UPS Ground
Where We Ship
Continental U.S. -
Order Changes
Orders may be changed or canceled within 24 hours of purchase.
Because we ship quickly, changes may not be possible after that window.
Shipping Address
Please double-check your address before placing your order
We are not responsible for delays due to incorrect or incomplete addresses
We do not ship to P.O. boxes unless arranged in advance
Issues & Returns
If your order arrives damaged or not as expected, please contact us within 24 hours of delivery.
Include:
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photos of the issue
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order number
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delivery date
We may offer:
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replacement
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refund
Contact Us
Please include your order number and photos if applicable so we can assist you quickly.